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Browser Compatibility

Glia is compatible with ~97% of Internet traffic. However, some browsers are not yet capable of supporting some of Glia's functionality. The Glia platform will automatically sense and adjust its capabilities based on the device and browser used by each visitor.

For operators, Glia is available on Chrome.

For visitors, Glia is available on: 

Desktop

  • Chrome: past 5 versions supported for chat, phone, videoaudio, and CoBrowsing.
  • Firefox: past 5 versions supported for chat, phone, videoaudio, and CoBrowsing.
  • Safari: past 3 versions supported for chat, phone, videoaudio, and CoBrowsing.
  • IE: 11+ supported for chat, phone, and CoBrowsing.
Mobile
  • iOS: CoBrowsing and chat is available on Safari 11 and Chrome (last 10 versions)
  • Android: CoBrowsing and chat is available on Chrome (last 10 versions)
With the number of people with older browsers decreasing every day, so you will see fewer of them visiting your website.
Please note: Often, corporate machines will use "Compatibility Mode," which causes an up-to-date browser to perform like an older version.  In this case, Glia's behavior will respond to the browser's mode rather than its actual version.
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