Turning SaleMove On


When SaleMove is first installed on a site the script is set to return nothing or a small contact us message by default. To turn SaleMove on, a "super manager" (the first operator is always set to super manager) must access the account settings and turn the script on.


There are two different states for turning SaleMove on:


1) Completely on - SaleMove scripts are enabled with reactive on. Site visitors are able to reactively engage operators


2) Enabled but not showing - SaleMove scripts are enabled, but reactive is disabled. This is sometimes the initial state that customers will use when pushing to production to run tests using proactive.



Enabling SaleMove

Step 1: Super Manager navigates to Advanced Admin (menu button >> Admin (key icon) >> Advanced Admin)



Step 2: Ensure you have selected the correct site (if you have access to multiple sites) and the General category.


Step 3: Review the "SaleMove" setting

The SaleMove switch turns the scripts on and off. By turning this switch "on", SaleMove will be activated on your website.


Step 4: Review the "Reactive" setting

This switch controls the reactive tab for the entire site. If switched off, SaleMove is not displayed on your website, even if individual operators have the reactive capability.


Step 5: Save Your Settings

Click "Save" in the bottom right to save your changes.



To Turn SaleMove Completely On:

- Flip SaleMove switch to "On"

- Flip Reactive global switch to "On"




To Turn SaleMove On without Reactive:

- Flip SaleMove switch to "On"

- Ensure Reactive global switch is set to "Off"


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request